Thursday, July 29, 2010

Why One file= One Job

We had someone ask yesterday how they can include multiple pdf's in one order, and have them bound separately. It's a very reasonable question that comes up from time to time. We thought we would post the answer here for reference.

The short answer right now from us is just to keep it simple. One Job=One File.

The long answer is that the site was originally designed to print large manuals, where most jobs would be large enough to be worth it to pay at least the minimum to print a job with us.

We later added the capability to allow multiple copies. That was pretty easy to do without adding much complexity. One Job = (still) One File. Now we just vary how many of that same file. In this case, the same download and the same machine programming exist for the same job, plus it's the same binding comb. We have lots of box sizes, so that's not a problem either.

But, it gets trickier if multiple files come in for the same order. We suddenly have an undetermined amount of files, different programming instructions, and binding sizes- for each job. That's alot of extra handling to try to work into the system, and for the minimum price.

Hopefully with your continued support, we can further automate this process in the future and consider adding a multiple file feature. It's possible, and something we will consider tackling in the future.

But for now, keeping it simple for us means we can keep the costs down for you.


Sunday, July 25, 2010

File sizes for

The code update we made yesterday has really improved the reliability for all pdf's that had previously been unable to use

The question we've been asked now is what is the maximum filesize that can be uploaded?

We've successfully tested 50mb, 100mb, and 130 mb files.

The important thing to remember if you have a very large pdf is that our progress bar is a little wonky with large files. The indicator bar may say 100% uploaded, but the screen stays unchanged for 15 or 20 minutes. That's normal if you have a big file. Just be patient.

In our tests, the 94 mb file too 15 minutes, and the 130 mb file took 22 minutes. That's going to vary for everyone depending on the connection type you have. The point is that it's probably going work if you are under 200mb, but will take awhile.

So like the note on the site says, "Relax. Kick Back. It's working."